Refund And Cancellation
Refund And Cancellation
Amendment and Cancellation policy
You can cancel domestic flight bookings as per the Airlines cancellation policy for the issued fare. Traveldesk Studio will charge a Service charge of INR 250+GST per person per sector for Domestic Ticket & INR 1000+GST per person per sector for International Ticket over and above Airlines Cancellation Policy.
Cancellation Terms & Conditions
Cancellation policy would be applicable as mentioned above.
Cancellation request to be raised between 10am-8pm only (Monday-Saturday) & 10am-4pm (Sunday). Any request raised after the mentioned timings will be reverted on the next working day.
It might take 5-7 working days for processing Refund.
Payment Gateway charges are Non-Refundable & Non-Adjustable.
What are the cancellation/amendment charges?
Cancellation and/or amendment of airline tickets shall at all times be subject to fees/charges/levies/payments as may be levied/payable to the relevant airline/carrier in accordance with such relevant airline/carrier cancellation/refund policy. Prior to booking tickets, you must acquaint yourself with the relevant airline/carrier cancellation/refund policy with respect to the ticket to be booked by you. Any cancellation/amendment fees/charges/levies/payments levied by/payable to the relevant airline shall be to your account.
Except to the extent stated in the individual airline/carrier terms and conditions or otherwise applicable to specific tickets booked/issued, cancellation fees are payable as follows. For all domestic bookings cancelled online, standard cancellation charges as applicable by the airline shall apply. In addition, Traveldesk Studio will charge Rs. 250+GST per person per sector for domestic flights and Rs 1000+GST per person per sector for international flights per booking as cancellation /amendment service fee from its customers for cancellation handled by Traveldesk Studio call center. The customer must read individual airline specific terms and conditions in order to find out if the ticket proposed to be booked/purchased is subject to any additional cancellation fee or charge and Traveldesk Studio assumes no liability whatsoever in this regard.
Note: Unless expressly stated otherwise, it is mandatory to contact Traveldesk Studio for refunds and the airline will not refund your tickets booked on the Website. The above mentioned cancellation process and refund processing time may vary. In case of lost or damaged tickets, the refund process cannot be initiated with the airline. Refunds would be through cheque or demand draft.
